Privacy Policy
Last updated: 11 May 2026
This policy explains how Ahead AI collects, uses, and protects your personal information in accordance with the New Zealand Privacy Act 2020.
1. Who we are
Ahead AI is an artificial intelligence consulting and implementation business based in New Zealand. We help small and medium-sized businesses save time, improve efficiency, and grow revenue through the use of AI tools and systems.
For the purposes of the Privacy Act 2020, Ahead AI is the agency responsible for the personal information we collect through this website and our services.
2. What information we collect
We only collect information that is necessary for the purposes described in this policy. This may include:
Contact information
Your name, email address, and phone number when you submit a contact form, book a call, or complete our AI audit questionnaire.
Business information
Details about your business such as your business name, industry, team size, and current tools and workflows — provided when you complete our audit or intake forms.
Communication records
Records of emails, messages, and calls between you and Ahead AI in the course of delivering our services.
Usage data
Anonymous data about how visitors use our website, such as pages viewed and time spent on site, collected via analytics tools.
We do not collect sensitive personal information (such as health information, financial account details, or ethnicity) unless you choose to share it with us directly in the course of our work together.
3. How we collect it
In almost all cases, we collect information directly from you — when you:
- →Fill in a contact or enquiry form on our website
- →Complete our AI audit questionnaire
- →Book a discovery call or consultation
- →Send us an email or message
- →Engage us to provide services
- →Subscribe to our blog or email newsletter
We collect usage data automatically when you visit our website through cookies and analytics tools. See the Cookies and analytics section for more detail.
4. Why we collect it
Under Information Privacy Principle 1 of the Privacy Act 2020, we are required to have a lawful purpose for collecting personal information. We collect personal information for the following purposes:
- →To respond to your enquiries and provide the services you have requested
- →To prepare and deliver personalised AI audit reports and recommendations
- →To schedule and conduct discovery calls and consultations
- →To deliver contracted AI consulting and implementation services
- →To send you information relevant to your enquiry or our services, where you have consented
- →To improve our website and services
- →To meet any legal obligations we may have
5. How we use your information
We use your personal information only for the purposes for which it was collected (consistent with Information Privacy Principle 10). We will not use your information for unrelated purposes without your consent.
We will not sell your personal information to any third party, ever.
If you have subscribed to our email newsletter or blog updates, you can unsubscribe at any time by clicking the unsubscribe link in any email we send you, or by contacting us directly.
7. Overseas disclosure
Some of our third-party service providers are based overseas (including in the United States and Australia). By submitting your information to us, you acknowledge that it may be stored or processed in these countries.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients have privacy protections that are comparable to New Zealand's Privacy Act 2020, consistent with Information Privacy Principle 12.
8. Storage and security
We take reasonable steps to keep your personal information secure against loss, unauthorised access, use, modification, or disclosure, consistent with Information Privacy Principle 5.
We retain personal information only for as long as it is needed for the purposes it was collected, or as required by law. When information is no longer needed, we take reasonable steps to destroy or de-identify it.
While we take reasonable precautions, no method of electronic transmission or storage is 100% secure. If you have concerns about a data breach or suspect your information has been compromised, please contact us immediately at admin@gettingaheadai.com.
10. Your rights
Under the Privacy Act 2020, you have the right to:
- →Access your information: You can request a copy of the personal information we hold about you at any time.
- →Correct your information: If you believe any information we hold about you is inaccurate, incomplete, or out of date, you can ask us to correct it.
- →Request deletion: In certain circumstances, you can ask us to delete your personal information where we no longer have a legitimate reason to keep it.
- →Withdraw consent: Where we rely on your consent to use your information (e.g. for marketing emails), you can withdraw that consent at any time.
To exercise any of these rights, please contact us at admin@gettingaheadai.com. We will respond within 20 working days as required by the Privacy Act 2020.
11. Children's privacy
Our website and services are directed at business owners and are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
13. Contact and complaints
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
If you are not satisfied with our response to a privacy concern, you have the right to make a complaint to the Office of the Privacy Commissioner of New Zealand: